Frequently asked questions

How can I invest with PTC Q Solutions ?
To make a investment you must first become a member of PTC Q Solutions . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
I wish to invest with PTC Q Solutions but I don't have an any ecurrency account. What should I do?
You can open a free Perfect Money account here: https://perfectmoney.is
You can open a free Payeer account here: https://payeer.com
You can open a free BitCoin account here: https://blockchain.info
You can open a free AdvCash account here:
How do I open my PTC Q Solutions Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
Which e-currencies do you accept?
We accept e-currencies: PerfectMoney, Payeer, BitCoin, AdvCash.
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Log into your MatrixTrader LTD account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Does a daily profit paid directly to my currency account?
No, profits are gathered on your MatrixTrader LTD account and you can withdraw them anytime.
How do you calculate the interest on my account?
Depending on each plan. The interest on your account MatrixTrader LTD is acquired daily or at maturity of the chosen plan and credited to your available balance at the end of each day.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your PTC Q Solutions account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.
Can I make an additional deposit to PTC Q Solutions account once it has been opened?
Yes, you can but all transactions are handled separately. So every deposit is autonomous
After I make a withdrawal request, when will the funds be available on my ecurrency account?
The PTC Q Solutions system is fully automatic, after requesting your money will be available immediately, except for any processor delays
How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
Can I lose money?
There is a risk involved with investing in all high yield investment programs. However, there are a few simple ways that can help you to reduce the risk of losing more than you can afford to. First, align your investments with your financial goals, in other words, keep the money you may need for the short-term out of more aggressive investments, reserving those investment funds for the money you intend to raise over the long-term. It's very important for you to know that we are real traders and that we invest members' funds on major investments.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
You can have multiple account?
Absolutely not! If we find a user that more one account, the funds will be immediately frozen during data controls and then banned from site!
How can I make a spend?
To make a spend you must first become a member of PTC Q Solutions. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
Who manages the funds?
These funds are managed by the trader of PTC Q Solutions.